Create transparent workflows and gain complete visibility of operations. Stay updated with your workflows in real-time and check task progression on-the-go. Shopofficer gives you end-to-end workflow management from service requests to work-in-progress to job completion.
Manage service/repair list from your customers via your personalized portal and recommend changes according to your expertise to ensure customer satisfaction. Create and Access all required information, estimates, invoices, parts details, hours worked on a request by your employee(s), and other notes digitally - without having to go through and manage tons of paperwork.
Stop being a clerk and focus on growing your business. Say goodbye to the menial work and create digital invoices for the services/repairer offered in second. List the tasks fulfilling customer requests along with billing details for the labour to ensure smooth payment transactions. Track unpaid and paid payment from customers.
Own your personal employee database with all the required information about the resources on boarded along with their designation or expertise. Track the activities of your technicians, monitor workflows, and manage attendance via Clock Timer. Access technicians worked hours on any services/repairs done. Generate automated payroll without any hassle.
Gain a bird-view of your business operations - employee availability, part purchases, customers facilitated, invoices, estimates, transaction history, revenue, and more. Shopofficer generates visually appealing and easy-to-comprehend reports - enabling you to dive deep into the analytics and make data-driven decisions to acknowledge exponential growth.
Send and receive text messages directly from your clients via a mobile responsive messaging app. Recommend additional services/repairs to your customers and suggest revised estimates to initial requisition. Keep your customers posted through the workflow progression and cater to impromptu customer requests. All this and much more facilitated by our customer messaging app.
See all the parts that needs to be ordered. Track the parts ordered and check them in and out. Manager returned parts, view part history and manager core so you don’t lose money.
Build lasting relationships - maintaining records about your customers, vehicle information, quotes, and services offered. Locate customer records and transaction history with a powerful search feature.